Privacy Policy

Each Visitor or Client may, at his/her option, provide ASC with personal information, in order for ASC to (i) be able to proceed with delivery of purchases, (ii) better understand our customers’ needs, and (iii) marketing purposes to better understand visitors’ expectations, and to provide information on Augustinus Bader Singapore products or services to visitors who have opted for receiving such information. If the visitor has notified ASC that he/she does wish to receive any details of Augustinus Bader® products or services, ASC may contact the visitor by email or text message to provide the visitor with details of Augustinus Bader products or services or any other information which ASC believes may be of interest.

• Identification and contact information (including but not limited to email, mobile number etc.);
• Demographic information (such as gender or birthday — date and month);
• Preferences and interest (for your replenishment order for instance);
• Skin related information;
• Information about your purchases;
• Information about your browser and browser behavior.

There are different levels of information collecting depending on the action you are taking on the website:

If you sign in to create an account, we collect:

• Email Address;
• Telephone Number;
• First and Last name;
• Birthday;
• Password (but we can’t access that information).

Optionally, you can provide:

• Delivery Address;
• Skin Profile.

If you sign to receive our newsletter, we collect:

• Email address.

If you sign to receive our text messages, we collect:

• Telephone Number.

If you visit our website, we store session information through a cookie:

• Address;
• Device ID;
• Session token;
• Referring website.

Personal data can also be collected when participating in a quiz or when communicating with our customer service department.

• Directly by us;
• By some of our partners for the process of your order.

Your personal information will not be kept in a form that allows you to be identified for any longer than is considered necessary by ASC to achieve the purposes for which they have been collected or processed or as it is established in the applicable laws and regulations related to data retention periods. We subsequently anonymise or delete the personal data, except when we need to retain such personal data until the expiry of the legally prescribed period as evidence for civil-law actions which may not exceed five (5) years.

In case of judicial action initiated, personal information may be stored until the end of said action, including any appeal period.

The recipients of the data are:

• ASC, affiliated companies;
• Our service providers and sub-contractors;
• The competent authorities, upon request only, in order to meet legal requirements.

Besides, we may link to third party sites or services ASC does not control and which are governed by their own third-party policy. This policy does not apply to those third-party sites. We strongly advise you to check the privacy policies of all third-party site you visit to find out they treat your personal information.

We are particularly mindful to ensure appropriate protection and security of our Information Systems. Specific tools allowing us to detect security breaches have been implemented. The implementation of such tools may incidentally entail access by our security services to personal data. This data will be collected and processed for the exclusive purpose of managing the security breach and, in accordance with applicable data protection regulations.

In accordance with the applicable data protection regulations, you may withdraw the consent that you have previously given at any time.

You may also refuse, at no cost, to be contacted by ASC, in which case he/she will no longer receive details on Augustinus Bader Singapore products or services.

You may access your personal information, have said data rectified, under certain conditions object to its processing or have it deleted. You may also request a copy of all information ASC hold about you in a format compatible and structure that allow you to exercise your rights.

You also have the right to restrict the processing of your personal data and the transfer of said data to third parties.

Lastly, you are entitled to establish guidelines relating to the use of your personal data after your death.

You may exercise the above-mentioned rights at any time by contacting us through our Contact Us form.

Cookies may be stored on visitors’ devices at the time of their connection to the Website. Cookies are small data text files that are used by websites to simulate a continuous connection to that site, and enhance the visitor’s browsing experience of the Website. Visitors may set their browser to disable cookies.

Acceptance of cookies

Except for functional or security cookies, the use of cookie on a Device depends on the user’s choice, which can be made and modified freely at any time.

You can manage cookies by setting your browser to accept or reject cookies on your device, either globally or cookies by cookies. Settings that you make may change your internet browsing capacity and may alter your ability to access to certain services that require the use of cookies. We cannot be held liable for the minimised access to our services as a result of cookies you previously deleted or rejected.

Security measures have been employed to ensure security and confidentiality of your data. However, you acknowledge that ASC does not control the transfer of data over telecommunication facilities including the Internet. Therefore, ASC warns you against any potential risk involved by the use of the Internet in this respect.

This is a general audience website which is not designed or intended to collect personal information from users under the age of 13. When we become aware that personal information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.

ASC hereby informs visitors that this Privacy Policy may be modified at any time. As soon as they are displayed online, each visitor who accesses the Website is deemed to have accepted these modifications without restriction. It is therefore the visitor’s responsibility to read this Privacy Policy prior to browsing the Website.